1.- Who is responsible for processing your data?
All the data provided by Users in the different forms, order enquiries, user registration and notifications to registered users, as well as data used to contact you, available at www.rompoda.com/shop (multi-shop platform), will be collected and processed by telematic and electronic means. The controller responsible for this processing is:
Géneros de Punto Rompoda, SL (hereinafter ROMPODA)
Tax ID (CIF): B60746757
calle Vallés, 42-48, 08303 Mataró (Barcelona)
Telephone: 93 7060222
Email: info@rompoda.com
2.- Who can provide us with data?
Users’ access to the website www.rompoda.com/shop (multi-store platform) may involve the processing of personal data. By accessing our website, you declare that you are of legal age and that all the data you provide—whether required in order for us to provide the requested service or information, or supplied additionally to complete your information and request—is truthful and accurate. You provide this data voluntarily. For certain data-processing activities, we will ask you to provide your consent. For specific purposes, we will request your authorisation by asking you to tick the relevant consent boxes.
Where the data provided by the user is false, incomplete or out of date, or where data relating to third parties is provided without the authorisation of its lawful owners, the user will be liable for any direct or indirect, material or non-material loss or damage caused as a result to a third party or to ROMPODA. ROMPODA reserves the right to terminate the services provided to the user or customer, as well as any agreed contractual relationship, without prejudice to any other legal action that may be applicable.
3.- What data do we collect?
When you submit a request for information, contact us by email or telephone, ask us to respond to your requests, enter into a contract for our services or authorise us to communicate with third parties, we may ask you to provide certain personal data and information, such as your first name, surname, address, email address, contact telephone number, Spanish National Identity Document (DNI) number and bank card details.
4.- How is the information and data you provide used?
ROMPODA will use the information you provide for the following purposes:
Processing user data in order to respond to your requests for information.
We will process your data in order to respond to and follow up on your requests for information and to contact you with information about our products.
The lawful basis for this processing is your consent. Your data will be retained for as long as your consent remains valid. Once you voluntarily withdraw your consent, your data will be blocked for a period of two years and subsequently erased.
Processing data for communications relating to ROMPODA products and services.
ROMPODA will process your data in order to send you information about products and services relating to orders, invoices and purchases made through the online shop.
The lawful basis for this processing is your consent. You may unsubscribe at any time by following the instructions included at the end of all electronic communications or by submitting a written request as described in the Rights section.
5.- How and where is the information shared?
Unless the user expressly authorises the receipt of communications concerning products and services from third parties, ROMPODA will only disclose data to public authorities and public-sector bodies with relevant jurisdiction, in accordance with the legislation currently in force.
ROMPODA will not disclose or share data with third parties without the user’s express consent.
6.- The security of your data
ROMPODA attaches great importance to the security of all personally identifiable information. Unfortunately, the transmission of information over the Internet is not completely secure. We therefore make every effort and devote resources to improving our website each day and making the features we provide more secure.
Once we have received your information, we implement security measures to safeguard access, confidentiality, and integrity and to prevent any loss, misuse, or alteration of the data under our control. For example, our security and privacy policies are reviewed regularly and improved whenever necessary, and only authorised personnel have access to user information.
7.- Your Rights and access to information
In accordance with the legislation currently in force—Regulation (EU) 2016/679 of 27 April, the General Data Protection Regulation—you may exercise the following personal rights after providing reliable proof of your identity, either electronically in the case of electronic communications and emails or by submitting a written request to our Privacy Officer. Your rights are as follows:
• The right to withdraw your consent and request that we cease processing your data.
• The right of access to the information we hold about you, including details of the purposes for which we process it. Any disclosures made to third-party public authorities or companies, whether authorised by law, necessary to provide a service you have requested or made with your consent.
• The right to rectification of your data, under which we will correct and update the information and data we hold in accordance with the information you provide.
• The right to erasure of your data once the statutory retention periods established by the applicable legislation have expired.
• The right to object to any processing of your data by withdrawing your authorisation or consent.
• The right to restrict the processing of your data, for example where you submit a complaint or ask us to retain your data for a longer period and prevent its erasure.
• The right to data portability, under which we will provide the data you supplied when registering as a user in a commonly used, machine-readable file format.
We also inform you that you may contact the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es) at any time to request its protection or lodge a complaint concerning the processing of your personal data.
8.- Privacy Officer
You may exercise your rights at any time and completely free of charge, either by post or email. Your request must include a photocopy of your DNI, NIE or passport, as these rights are personal to you.
Requests must be sent to our Privacy Officer at the following address:
Géneros de Punto Rompoda SL
CIF (Tax ID) number: B-607467575
Calle Vallés, 42-44
08303 Mataró, Barcelona
9.- Changes to the Privacy Policy
We may amend or adapt our Privacy Policy and Personal Data Processing Policy from time to time. Any changes will be communicated to our users.
